Fast reply
Live agents are available day and night, seven
viptk Support and Contact, see now
If you need help, this page is the first stop for viptk Support, viptk Contact, and viptk Help—all in one place; Dhaka, Chittagong, or other cities, fast replies.
Download viptk App APK
viptk Support: 24X7 Live Chat
Many sites have forms to fill; here there is a direct channel; live chat usually starts within 2 minutes.
Bangladeshi users can ask about bKash, Nagad, and Rocket at the same place; no separate roaming for viptk Contact line.
Short wait
Keeps the queue short even at peak
Secure verification
Verify account details, then respond
Payment help
Talks about bKash, Nagad, Rocket all together
Mobile Friendly
Chat screen opens quickly on Android
Clear instructions
Shows what to do at each step
Support Center Hours
Not all teams work at the same time, so check the time; write accordingly for faster replies. Dhaka time uses the following four slots.
| Time | Channel | Work Type | Response speed |
|---|---|---|---|
| 9 AM to 12 PM | Live chat | Login, App, FAQ | Very quick |
| 12 PM to 4 PM | Account verification, documents | Medium | |
| 4 PM to 9 PM | Live chat | bKash, Nagad, Rocket questions | Fast |
| 9 PM to 9 AM | Backup ticket | Complex issue, app error | Next slot |
Backup channel for viptk Contact
If live chat isn't open, there are three alternative paths, each for different tasks.
Email support
Send documents, screenshots, and detailed questions
See login helpFast message
If the issue is brief, this is easy
Read the help policyHelp Center
Common questions are found here first
See App Guide
Who to contact
Not all questions are the same, so channels should be different; below are three small instructions.
Email, if documents are needed.
Enter account name, time, and problem type; screenshots help.
Chat now if you're in a hurry.
Login problems, APK install, or payment status—chat works quickly.
See Help Center if the question is general.
There you can often find the previous answer; many people in Dhaka look for it first.
Four tasks before contact
With quick prep, you can solve it in one go and won't need to write again.
Fix account
Match the username and name
Keep screenshots
If you see an error, send the
Dhaka time
Enter time for quick answer
Enter a topic
One issue per message works well
General questions about viptk Help
If you are a new user, review these questions first; answers are usually found quickly.
R
Rimon, Dhaka
Quick answer in live chat; the bKash question is solved
Date: 2026-07
S
Sabina, Chittagong
Got a guide on APK installation, then login became easy
Date: 2026-07
Last word, viptk Support, viptk Contact, and viptk Help are kept together if needed now viptk App APK download Do it